• Be sure your new phone's battery is fully charged. • Keep your phone and its box handy in case you need information from them (don't worry, we'll point out where to look). • To complete the activation, you will need to using your username and password. This step must be completed using a laptop or desktop, only. Do not use a cell phone. If you are not the owner of the main account, log in and we'll help you request permission.
• You can activate a different phone on your line, or you can move phones to another line on the same account. At the end of your lease, you'll still need to return or purchase the original phone, even if it's active on another line.
Before you begin using your new phone, you have to activate it. Verizon customers have three ways to do so: online, over the phone and in store. Getting Started With Your New Smartphone. Are you upgrading to a new smartphone? This video shows the steps to transition from your old phone to your new one. Length: 2:00. Once signed in, users begin on the main My Verizon page. From there, the side bar provides a choice to 'Activate or Switch Device.' Clicking here brings users to the area that allows them to activate their phone. Users then select whether the phone is new to their account or an old one they wish to reactivate for a particular.
Step Go to the official Verizon Wireless website and sign in to your 'My Verizon' account. If you do not have an existing account, you can create a free online account by highlighting the 'My Verizon' option and clicking 'Register.'
Step Scroll to the 'I Want To' section and click the 'Activate a Device' button, which is located in the 'Device' section. The 'My Account' page will be displayed on the screen.
Step Remove the battery from the back of your cell phone. Depending on your cell phone model, you will see an eight-digit Electronic Serial Number (ESN) or 14-digit Mobile Equipment Identifier (MEID) number listed on the phone. Enter the ESN or MEID number in the 'New Device ID' box, and then click on the 'Submit' button. Verizon Wireless will begin processing your request, which takes approximately 15 minutes. Step Dial *228 on your old Verizon phone, and select the activation option by pressing '1' on your cell phone. When activation is complete, you will receive a message stating that 'Your phone has been programmed successfully.' After you receive the message, your phone will shut down automatically to complete the activation process.
When your cell phone turns on, you can begin making calls.